Houston United Girls Flag Football League, a program of She Plays Flag Texas (a Texas 501(c)(3) nonprofit, EIN 41-2859150), is committed to fair and transparent refund practices. Because our league incurs significant fixed costs in advance of the season (field rentals, referees, insurance, t-shirts, championship rings, and other expenses based on registered team counts), our refund policy is structured around clearly defined deadlines.

Please read this policy carefully before submitting any payment.

Free Agent Refund Policy

  • Full Refund ($150): Requests received on or before August 7th (registration deadline) will receive a full refund.

  • Partial Refund ($75): Requests received between August 8th and August 28th will receive a 50% refund ($75). After uniforms and equipment have been ordered, no further refunds will be issued.

  • No Refunds after August 28th.

All refund requests must be submitted in writing to info@sheplaysflagtx.org. Refunds will be processed within 10–14 business days.

Note: Attendance at the Free Agent Combine on August 15th is required. Failure to attend may result in forfeiture of placement and no refund.

Team Refund Policy

Team Deposit The $500 per team deposit is fully refundable if requested on or before August 1st. After August 1st, the deposit is non-refundable.

Balance Payments

  • Full refunds of the balance payment (after deposit) will be issued for requests received on or before August 7th.

  • Partial refunds (50% of the balance paid) will be issued for requests received between August 8th and August 28th.

  • No refunds will be issued after August 28th (once uniforms and equipment have been ordered).

All refund requests must be submitted in writing to info@sheplaysflagtx.org. Refunds will be processed within 10–14 business days.

Note: Teams that withdraw after rosters are submitted and placement is finalized may forfeit their spot and any remaining refund eligibility.

Non-Refundable Items

The following are never refundable, regardless of cancellation date:

•        League t-shirts (if already ordered or distributed)

•        All-Star team uniforms (if applicable)

•        Processing fees charged by the registration platform

Force Majeure

In the event the league must be cancelled or significantly altered due to circumstances beyond our control (weather, public health, facility unavailability, etc.), we will work in good faith to either reschedule, provide credit toward a future season, or issue prorated refunds. The specific remedy will depend on costs already incurred. For weather-related cancellations specifically, see the Houston United Inclement Weather Policy, which describes the league's approach to lightning, heat, rain, tropical weather, and make-up game scheduling.

How to Request a Refund

All refund requests must be submitted in writing to info@sheplayflagtx.org. Please include team name, division, contact information, reason for cancellation, and any supporting documentation. Refunds are processed within 14 business days of approval and issued via the original payment method.